Frequently Asked Questions
What are the delivery times?
Once your order has been dispatched, the estimated delivery time is 7 to 12 working days. You will receive a tracking number as soon as your parcel has been dispatched.
Can I track my order?
Yes, certainly. Once your order has been dispatched, you will receive a confirmation email containing a real-time tracking link so you can track your parcel.
What is your returns policy?
Your satisfaction is our priority. You have 30 days from receipt to return an item to us. Please contact us at info@fionasdublin.com for instructions.
Is the payment secure?
Yes, 100%. We use SSL encryption to protect your data. We accept Visa, Mastercard, American Express, Apple Pay and Google Pay.
What should I do if I receive a faulty item?
Don’t worry! If an item is damaged, please contact us with a photo of the problem. We’ll arrange a replacement or a full refund straight away.
Help Centre
Find answers to our customers’ most frequently asked questions. If you can’t find the answer you’re looking for, please contact our support team for assistance.
